Certificate course
English for Healthcare Support Workers
A practical language course for care assistants and healthcare support workers whose first language is not English. You will learn to recognise the real greetings, instructions, symptom words, equipment names and handover phrases used every day in Irish and British care settings. Key English phrases stay in English in every translation, with tap-to-hear pronunciation, while all explanations appear in your own language. Complete all five modules to earn your printable EANE certificate.
≈ 28 minutes total5 credits to earn the certificate
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Compulsory modules · all 5 required
Greeting Patients and Introducing Yourself
Learn the everyday English greetings you will hear on a ward or in a care home, including Howya and You're grand, and how to introduce yourself to a patient.
Understanding Instructions From Nurses
Polite English requests are often real instructions. Learn what When you get a chance and nil by mouth really require you to do.
Talking About Pain and Comfort
Patients describe pain with everyday words like sore and dizzy. Learn to recognise them and pass them on accurately.
Equipment Words You Hear Every Day
Learn the everyday names of care equipment: commode, hoist, zimmer frame and call bell.
Handover: Reporting at the End of Your Shift
Learn what happens at handover, what She had a good night tells the next shift, and what PRN means on a chart.