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7 MIN · Module

Dignity, Confidentiality, Belongings and Gifts

Learn how dignity and confidentiality shape everyday care. Understand why you knock, ask and explain before touching, why residents should be included in conversations about them, and how to handle private information, belongings, money and gifts appropriately.

Knock, ask and explain

A care setting is your workplace, but it is also the resident's home. That changes how you enter a room and begin a task. Knock before entering where appropriate. Tell the resident what you are there to do. Ask before you touch the person or their belongings. You might say Is it alright if I help you with that? or…

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