5 MIN · Module

Listening for the Next Question

Use active listening, silence, observation and follow-up questions to uncover material that a fixed interview plan might miss.

Part of these courses

Interviewing and Presenting Skills Foundation· 11 credits to certificate

Listening is more than waiting

An interviewer can appear attentive while mentally preparing the next question. This divides attention and makes it easy to miss an important word, hesitation or change of emotion. Active listening means following both the content and the way it is expressed. The next useful question may come from the answer rather than from the original list.

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