Two numbers matter most
On any EU electricity bill, two figures matter:
• kWh USED — your actual consumption in the period. • PRICE PER kWh — the rate you pay, separated from the fixed 'standing charge'.
Many member states offer SOCIAL TARIFFS for low-income households — discounts of 25–60% on the consumption rate. They are not automatic. You have to apply through your national energy regulator or municipal social services. Bring proof of income and your latest bill. Check the box on the supplier's annual letter that asks 'Are you eligible for a vulnerable-customer programme?'.
Ready to test what you've learned
When you mark this module as finished, the assessment unlocks after a short delay (60 min) so the material can settle into longer-term memory.
Scroll to the end of the module to enable the finish button.