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7 MIN · Module

The Shift: Working in Pairs, Handover and Documentation

Learn how teamwork operates during a care shift. Understand how to work effectively in pairs, why handover and documentation matter, how to respond to call bells, and why infection-control requirements are part of care rather than appearance.

Working in pairs

Many care tasks are carried out by two members of staff. Care managers identify this as a common source of friction between colleagues. The problem often begins when nobody has agreed who is doing what. Before you begin, decide who will lead the task and how you will work together. It is much easier to agree this before entering the…

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