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7 MIN · Module

When HIQA Inspects the Home

Learn what to expect when HIQA inspectors visit an Irish care setting. Understand why an inspector may speak directly to you, how to answer questions about your own work and training, why it is better to say you do not know than to guess, and why ordinary good practice is the best preparation for an inspection.

An inspector is in the building

You arrive for your shift and notice that something feels different. A manager is speaking to visitors you do not recognise. Staff seem aware that an inspection is taking place. You may feel nervous, particularly if you have never experienced a HIQA inspection before. HIQA inspectors inspect care settings as part of the regulatory system. Most inspections are unannounced, although…

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