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6 MIN · Module

When People Interact With AI

Learn when people must be informed that they are interacting directly with an AI system, what the 'obvious' exception means, and when the information should be provided.

Direct interaction with AI

Article 50(1) addresses AI systems intended to interact directly with natural persons. The provider must design and develop such a system so the person concerned is informed that they are interacting with an AI system. This can apply to conversational systems such as customer-service chatbots, virtual assistants or other interfaces in which a person communicates directly with an AI system.…

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