Certificate course
Multilingual Community Communicator
≈ 39 minutes total8 credits to earn the certificate
Learning outcomes
Upon successful completion, learners will be able to:
- ▸Collaborate effectively with interpreters in diverse community settings.
- ▸Simplify complex documents into clear, accessible plain language.
- ▸Produce inclusive visual and textual materials for diverse audiences.
- ▸Facilitate engaging and respectful meetings in multiple languages.
- ▸Apply strategies to respect and correctly use names across cultures.
Sign in to track your progress on this course.
Compulsory modules · all 5 required
Working with interpreters
Best practice when speaking through an interpreter at a community event.
Plain language: rewriting a leaflet
Six rules that make any document twice as readable.
Easy-read documents
How to write information that everyone, including people with learning difficulties, can use.
Welcoming Someone Who Speaks a Different Language
Practical communication strategies for greeting and supporting people whose first language is different from yours.
Working with Deaf Community Interpreters
Learn how to communicate respectfully and effectively when a sign-language interpreter is present in professional or community settings.
Elective modules · choose 3 of 8
How to Host a Meeting in Two Languages
Practical steps to plan and run a bilingual meeting that keeps every participant informed, respected, and engaged.
Elective
Bilingual signage in public spaces
When and how to do it well.
Elective
Pictograms in Public Services: Pictures That Include Everyone
Discover how pictograms make public services clearer and more accessible for everyone, regardless of language or literacy.
Elective
Subtitling Community Videos: A Starter Guide
Learn how to add accurate, accessible subtitles to community videos and why it matters for inclusion across Europe.
Elective
Avoiding 'Euro-jargon'
Translating EU-speak into language ordinary citizens understand.
Elective
Plain-Language Summaries of Legal Documents
Learn how to read, simplify, and act on legal documents confidently using plain-language techniques.
Elective
Translating Local News Without Losing Nuance
Learn how to carry meaning, context, and tone across languages when sharing local news stories with wider audiences.
Elective
Names Matter: How to Pronounce and Respect Them
Learn why getting someone's name right matters, and pick up practical strategies for pronouncing and respecting names across cultures.
Elective