Make the first 5 minutes count
Most newcomers decide if they belong within the first five minutes. Three design choices help: 1. NAMED GREETERS at the door, not officials, just two friendly residents who introduce arrivals to someone else within 60 seconds. 2. AN ACTIVITY for newcomers (e.g., a community map to add their street to). Doing something is less awkward than chatting. 3. NO LONG…

