5 MIN · Module

Working with newcomers and asylum seekers

Practical, dignity-first guidance for community workers and volunteers.

Part of these courses

Welcoming Refugees in Your Town· 8 credits to certificate Community Organising Starter Pack· 6 credits to certificateelective

Treat the person, not the case

When supporting refugees, asylum seekers, or newly-arrived migrants, dignity is the foundation. Five practical principles: 1. ASK how someone wants to be addressed and ALWAYS pronounce names correctly. 2. NEVER share a person's status publicly, that's their information to share. 3. AVOID well-meaning surprises (events without prior chats can re-traumatise). 4. CONNECT to peer support, other arrivals from the same…

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