Certificate course

Digital Inclusion Practitioner

For anyone helping less-confident neighbours, learners, or service users navigate the digital world safely and with dignity. Pass all four compulsory modules and three of five electives to qualify.

≈ 35 minutes total7 credits to earn the certificate

Compulsory modules · all 4 required

Spotting misinformation online

Three habits that catch most fake stories before you share them.

5 min

Recognising phishing

How to spot a fake 'urgent' message before clicking.

5 min

GDPR for everyday life

Five rights every EU resident has — and how to use them.

5 min

Video calling for newcomers

Joining a Zoom, Teams or Jitsi call when you've never done it before.

5 min

Elective modules · choose 3 of 5

Setting up an email account

A step-by-step intro for first-time email users — no jargon.

Elective

6 min

Strong passwords without a manager

How to make memorable passwords that resist guessing — without software.

Elective

5 min

Using public Wi-Fi safely

A simple rule that protects you on café, library and station networks.

Elective

5 min

Reading a URL: is this site real?

Decoding web addresses to spot fakes — in 90 seconds.

Elective

5 min

Backing up your photos for free

Three approaches so you never lose family photos again.

Elective

5 min